UX Researcher
Optiseller is now one of the country’s leading data analytics businesses supporting online retailers across the world to sell more effectively in the e-commerce marketplaces using our suite of Optimisation Tools where currently we have over 50,000 users across 140 countries. As well as this we facilitate the onboarding process onto eBay and other marketplace platforms.
Based in Stirling, we have been around for 15 years as Developing IT, rebranding in 2020 as Optiseller.
We have recently moved into our new HQ, and we would very much love to see you here from time to time so we have opted for a Hybrid Approach to working where you have the best of both worlds with a presence in the office at least once per month but the option to be in the office as often as you choose.
We are a highly technical company that prides itself in the quality of our people and the projects we deliver; this is a great opportunity to join a great business. We are as passionate about our people as we are in what we do to support our customers.
We are looking for a UX Researcher who will be an advocate for our users: you will be leading, defining, and conducting investigations into customer experiences for our current and prospective products. These will be delivered across multiple platforms, such as desktop, web, mobile and tablet devices and for both browser-based experiences and native apps.
You will contribute to the overall functionality of the product, to ensure a great user experience, iterate upon it in accordance with user-testing.
Your responsibilities will include:
- Measure and interpret existing user interactions and experiences and identify improvements
- Conduct user interviews
- Translate concepts into user flows, wireframes, mock-ups and prototypes that lead to intuitive user experiences.
- Facilitate the client’s product vision by researching, conceiving, sketching, prototyping, and user-testing experiences for digital products.
- Design and deliver wireframes, user stories, user journeys, and mock-ups, optimized for a wide range of devices and interfaces.
- Identify design problems and devise elegant solutions.
- Make strategic design and user-experience decisions related to core, and new, functions and features.
- Take a user-centred design approach and rapidly test and iterate your designs.
- Collaborate with other team members and stakeholders.
The person:
- Minimum of two years of UX design experience.
- Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.
- Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
- Ability to iterate designs and solutions efficiently and intelligently.
- Ability to create interactive experiences with prototyping software or by hand.
- Expertise in standard UX software such as Axure/Balsamiq, InVision, Sketch
- Ability to communicate design processes, ideas, and solutions clearly and effectively to teams and clients.
- Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications.
- Be passionate about resolving user pain points through great design.
- Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industry’s latest trends and technologies.
Desirable
- Experience of working within a SaaS environment
- Experience of working within the e-commerce space
If this is you then we very much look forward to hearing from you.
Forward your details with a cover letter outlining your experience and suitability for the role to HR@optiseller.com.
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